Lost Registration Information

ESET NOD32® Antivirus Home Edition

Lost Registration Information

If you have lost the registration information,

on this page, you can make an enquiry by sending us the relevant information.

About Registration Information

After registration success, there will be an registered e-mail sent to your mail, which includes user name, password and expire date.
When you update the virus this information is necessary to validate!


Please provide the product information
* Product Serial Number or
ESET NOD32 Username:
Product Serial Number:
E.g. XXXX-XXXX-XXXX-XXXX-XXXX

Your ESET NOD32 username:
E.g. AV-0123456 or
EAV-01234567 or
EAV-0123456789
Your Registered E-mail Address:
Please input your registered E-mail Address.
Verify Code: Not clear?
Please enter the code displayed.

Support Hotline (24 Hours Include public holiday): (852) 2893 8186
Support Email: support@eset.hk

Why ESET?

ESET has over 25 years' experience of helping people to Enjoy Safer Technology. Our software is light on hardware, but hard on malware.

Our Technology

ESET’s award-winning NOD32® Antivirus technology is at the cutting edge of digital security. It’s updated daily to keep you secure.

Free Support

Enjoy your free, industry-leading customer support locally. For technical, sales and marketing enquires dial (852) 2893 8186.