Lost Registration Information

Malware and antivirus software

Lost Registration Information

If:
1) you did not receive the Registration Email
2) you have lost the Product Serial Number
3) you have lost the Username & Password

On this page, you can make an enquiry by sending us the relevant information.

About Registration Information
Privacy Policy

 

Please provide the following information in (1a) or (1b)
(1a) Product Serial Number:
The format is: XXXX-xxxxxxxxx
or  
(1b) Username:
The format is: AV-xxxxxxx or EAV-xxxxxxx

 

Then:
Please fill up either (2a) or (2b)
(2a) Your E-mail Address:
or  
(2b) Your Name:
   
Enter the code shown: Not clear?

If your enquiry is successful, your product registration information will be shown immediately.
Example

Reminder:
If you did not receive the information, you may opt to resend the data to the correct email address.

Alternatively, please contact our Support Hotline should you require further asssistance.
Support Hotline: (852) 2893 8186

E-mail: support@eset.hk

Why ESET?

ESET has over 25 years' experience of helping people to Enjoy Safer Technology. Our software is light on hardware, but hard on malware.

Our Technology

ESET’s award-winning NOD32® Antivirus technology is at the cutting edge of digital security. It’s updated daily to keep you secure.

Free Support

Enjoy your free, industry-leading customer support locally. For technical, sales and marketing enquires dial (852) 2893 8186.